Help/ FAQ

Borrowing at Elephant Club

Any amount between HKD6,000 to HKD300,000.
The tenure of loan normally is in the region of 6 to 36 months, repayable in equal monthly instalments.
Online application is highly encouraged and if you have any enquiries, please call our help desk at the contact number provided.
You are basically qualified to apply if you are:

(1) 18 years of age of over
(2) have a good credit history
(3) have a stable employment
(4) could meet monthly repayments
You can have a free indicative quote of interest and repayment amounts.
Indicative quote is subject to borrowers’ actual financial information submitted thereafter.
Normally, if you make the right submission, you will be advised of the result by SMS, whatsapp or email at your choice within a day. Thereafter, you will be moved to the advance application process.
If your online application is conditionally approved and moving to the advance application process, you will be requested to submit online the following documents for verification:

1. HKID copy
2. Monthly statement, bank book or ATM card copy (Your name and account number on the document is required)
3. Copy of proof of residency within 2 months
4. Copy of proof of income within 3 months

In circumstances where by scanners are not available, you may do so by fax or whatsapp but the quality would need to be clear.
Yes, returning customers can apply increase limit by calling us.
Your loan will be deposited to your designated bank account upon drawdown.
There are no other charges other than the interest.


The repayment will be settled by auto-debit from your bank account on your monthly due date. The monthly due date will be a day after your salary payment date.
We welcome for an early full repayment of the loan subject to the terms & conditions stated in the loan agreement. However, we do not accept partial repayment.
Yes, you could call us at any time for further discussion.

My Elephant Account

You could contact our staff for amendment.


Elephant Club provides various online and mobile platforms for PC, Mac, tablet and mobile phone users. The features are the same amongst all cross-devices and applications done on any of these devices would be the same.
Our website is best viewed with Firefox, Chrome or IE8 or above at 1200 X 800 resolution.
Your personal data, financial information and account details are safe with us. We adopted a strict internal control policy whereby these data would only be used for those purposes associating with assessing and making a loan.

We are protecting all our data with very advance security technology ensuring leakage to unauthorized users is kept to a minimum.
If you are having issues with any section of our site, please email our help desk at